Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 14-day return window from the date of delivery. Please ensure that all items are returned in their original condition, unworn, and with all tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original packaging and include the printed return form provided in the portal to ensure smooth processing.

  • 3.
    Ship the Items

    Affix the prepaid shipping label to your parcel and drop it off at the nearest authorized collection point or courier office.

  • 4.
    Receive Your Refund

    Once our atelier inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.